FREQUENTLY ASKED QUESTIONS
Basic Reward Info
Why Do You Ask for My Phone Number?
We may need to contact you if your card is returned to us, or there is a question about your Rewards Account. We also use this information to look up your account.
What Happens if I Forget My Card?
If this happens, you may use your phone number, or you may go to customer service and points will be issued onto your account.
Do I Need to Keep Track of My Points or Receipts?
No! You do not have to keep your receipts; you will see your current Points Balance displayed on your receipt each time you shop.
How Do I Check My Points Balance?
There are 3 ways to find out your point balance.
- Online – If you have registered online and sign in. Go to “My Rewards.”
- The bottom of your receipt every time you shop, or
- Have Customer Service or a cashier scan your card
How Do I Spend My Points?
You have options on how you would like to spend your points. Check our Specials Poster at the front of the store or look for shelf tags.
What if I Lose My Card?
Please see Customer Service for a replacement. They will transfer your existing points balance to a new card.
Should Everyone in My Household Get Their Own Card?
No. Your card has 3 key tags. Give other members of your household one, so all your points will go to the same account. Watch how fast they add up!
Will My Personal Information Be Sold?
Absolutely Not! The Rewards Program and your information managed by PJP. None of the information you give us will EVER be sold, rented or shared by either company or its employees or associates.
If I Give My Email Address, Are You Going to Fill My Inbox?
No. When you initially enroll, we will send you a Welcome email. We will send an email when we change our current Points Specials.
Is This a Limited Time Promotion?
No. This is not a limited time or temporary promotion. This program is committed to provide for our customers.
Digital Coupon Rules
Do Digital Coupons Double?
Digital Coupons do not double.
Can I Use the Same Coupon More Than Once?
No. Once you have used the coupon you clipped it will no longer be available to use.
Can I Use the Paper Coupon as well as the Digital Coupon?
Coupons are limited to one per item. Digital Coupons and Paper Coupons can not be combined on the purchase of a single item.
What if there Were More Than One Coupon of the Same Item that I can Download? Can I use Both Coupons on One Item?
No Coupons can only be used 1 per item.